Frequently Asked Questions
How will assessing employees help my business?
Assessments provide managers and executives with a better understanding of the characteristics and tendencies of their employees. WILEY Brand Assessments enable organizations to match applicants with jobs that fit their characteristics and identify opportunities to enhance performance and maximize their long-term contribution to the organization. This reduces costs associated with employee absenteeism and turnover, such as recruiting and onboarding expenses; minimizes disruptions to customers, co-workers and operations; and improves overall workforce productivity.
How much do assessments cost? What is the total cost of ownership?
Cost depends on the type of assessment you need and the volume you will consume. WILEY and Epiphany Consulting give you the option of paying a flat monthly fee for unlimited use of any assessment, or you can pay for each assessment individually. Most coaching, training and other assistance from Epiphany Consulting is included in the cost of the assessment. It is rare to incur additional costs after the assessment purchase.
Will assessments help support our strategic initiatives?
WILEY Assessments work well with strategic initiatives that involve people-related decisions, such as succession planning, workforce growth or contraction, selection of individuals or teams, and many others.
What type of assessments do you offer?
Epiphany Consulting offers a full line of WILEY Brand Assessments to help your organization select the right people and develop them to their full potential. These include: Pre-screening assessments, Customizable job-fit assessments, Four-quadrant type personality assessments, 360-Degree multi-rater assessments, Managerial and team-fit assessments, Workplace engagement surveys, and Customer loyalty surveys.
Have your assessments solved problems similar to the issues in my business?
WILEY Brand Assessments have worked with businesses from many different industries such as: hospitality, healthcare, financial services, sales, customer service, business services and for-profit education. With tens of thousands of clients, we have significant experience to help with your company.
Can I customize your assessments to reflect the unique culture of my company?
Yes! WILEY Brand Assessments can be adapted to your unique culture, organizational structure and job descriptions, and in most situations, for no additional cost. Epiphany Consulting will guide you through this entire process.
How will these assessments lower costs & provide a significant Return on Investment?
There are many financial benefits of using WILEY Brand Assessments, including: Reduced costs associated with employee theft and absenteeism, Lower recruiting and hiring costs, Lower training and development costs, Faster time to full productivity, Improved sales performance and customer loyalty. One of our clients in the hospitality industry now spends one-fifth of their former hiring expenses. A financial services company discovered their ROI to be $100 for every $1 spent.
Should I assess current or just prospective employees?
We recommend you eventually assess all employees because this will give you information to help them maximize their potential and contribution to your organization.
Is it legal?
Yes. We invest heavily in ongoing research and development to ensure that our assessment instruments exceed all employment assessment guidelines. Profiles Assessments exceed the 13 requirements set by the Department of Labor and meet all EEOC, ADA, DOL and Civil Rights Act requirements.
How do we get started?
Contact Epiphany Consulting today! Email: kathi@epiphanywv.com or kathleen@epiphanywv.com. Phone: 304.556.4839. We'll schedule a consultation to understand your unique needs and design a solution that works for your organization.